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Will there be recurring charges?

No, unless you have activated an automatic top-up, you won't have any recurring charges. In the order summary, before paying, we'll show the transaction price, which is the only charge you will see from us.

 

What happens if I have an auto top-up?

If during a past top-up, you enabled the option to Schedule an automatic top-up, you will see a recurrent charge. If this is your case, don't worry, you can easily cancel an automatic top-up by following the steps detailed here. If you have any questions about how to do it or about the amount charged, do not hesitate to contact our Customer Care team.

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