Manage Your VIP Membership

The Ding VIP Rewards Club page is your dedicated place to view, manage, and get the most from your VIP membership.

Whether you're exploring VIP for the first time or already subscribed, you'll find all your membership information in one place.

Discover VIP Plans

If you're eligible for Ding VIP, you'll see a VIP section within the Rewards Club page.

Here you can:

• Explore available VIP plans
• Compare benefits across tiers
• View your recommended plan
• Start a free trial if available

Each plan clearly outlines the rewards, fee savings, loyalty point multipliers, and exclusive benefits available to members.

Start Your Free Trial

Eligible customers may be offered a free VIP trial.

When you choose to start your trial:

• You'll be guided through the standard purchase flow
• Trial benefits become available immediately
• You'll be reminded before your trial ends
• You can cancel at any time during the trial period

If you continue after the trial, your selected VIP plan will automatically renew according to your subscription terms.

View Your Membership

If you're already a VIP member, the Rewards Club page will display:

Your Current Plan

See which VIP tier you're subscribed to, including all benefits included with your membership.

Total Savings

Track how much you've saved through VIP benefits such as fee-free transactions and membership rewards.

Membership Benefits

Quickly view the rewards and perks available with your current plan.

Subscription Status

Check whether your membership is active, scheduled to renew, or cancelled.

Cancelling Your Membership

You can cancel your VIP membership directly from the Rewards Club page.

When you cancel:

• Your subscription will not renew at the end of the current billing period
• You will continue to enjoy your VIP benefits until your current subscription period expires
• No additional charges will be applied unless you choose to subscribe again

After cancellation, you'll receive confirmation that your membership has been cancelled.

Resubscribe Anytime

Changed your mind?

If your membership has been cancelled but your benefits are still active, you can reactivate your VIP subscription directly from the Rewards Club page.

Resubscribing ensures:

• Continued access to VIP benefits
• No interruption to your membership status
• Automatic renewal based on your selected plan

Exclusive Member Benefits

Depending on your VIP tier, you may enjoy:

• Fee-free transactions
• Bonus loyalty points
• Priority customer support
• Exclusive discounts and promotions
• VIP member recognition badge
• Entry into monthly prize draws

Special Membership Offers

From time to time, Ding may provide exclusive offers to existing VIP members, including:

• Plan upgrade opportunities
• Discounted subscription pricing
• Special retention offers
• Additional rewards and promotions

Availability of these offers may vary by country, membership status, and promotional period.

Frequently Asked Questions

Will I lose my benefits immediately after cancelling?

No. Your VIP benefits remain active until the end of your current billing period.

Can I join VIP again after cancelling?

Yes. You can resubscribe whenever VIP is available for your account.

Can I change my VIP plan?

If alternative VIP plans are available in your market, you may be offered the option to switch plans.

Where can I see my savings?

Your total VIP savings are displayed within the Rewards Club page.

How do I know when my membership renews?

Your membership status and renewal information are shown in the VIP section of the Rewards Club page.

Important Information

• VIP availability varies by country.
• Membership benefits may differ by plan and market.
• Subscription fees and benefits are subject to change with advance notice.
• Rewards and promotions are subject to applicable terms and conditions.
• Membership renews automatically unless cancelled.