How do I activate an auto top-up?
What's an auto top-up?
This option allows you to schedule a recharge to be sent on your chosen frequency. This way, you won't have to remember to top-up a phone manually, we'll do it for you.
Which frequency can I select?
You can choose between 7, 14, 28 or 30 days.
What payment method can I select?
For now, we only accept Apple Pay, Google Pay, Paypal, Visa or MasterCard as payment method options for automatic top-ups.
Are there any extra costs?
No, there is no extra cost associated with activating an automatic top-up. Also, you can cancel it at any time.
How can I activate it?
You can set an auto top-up from the Auto top-up section in your account or during a top-up.
- Auto top-up section in My account
In the Auto top-up section under My Account, you can activate a subscription by clicking on the Set an auto top-up button.
After that you'll be redirected to the top-up flow to build your top-up and after selecting the amount you'll able to select the desired frequency.
- Top-up flow
1. Select the details of your top-up: select the country, phone number and amount.
2. After choosing the amount you will be asked if you want to Set auto top-up.
3. Choose the frequency you would like for your top-up and select Set auto top-up.
4. Select the payment method of your preference or add a new one and press the Pay button.
5. Once your transaction has been completed, you will receive an SMS or an email confirming the activation of the auto top-up and its frequency.
Why I can't see the option to schedule a recharge?
At the moment, this subscription is only available for some operators. If you can't see the Set auto top-up step it means that it's not available for your selected operator.