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Cubacel Promotion: Bonus not received

If you haven’t received your promotional bonus we recommend you contact Cubacel for an update. The promotion is run by Cubacel and they will be able to provide you a quick update.

You can check if the bonus has been applied by dialing *222*266# in your phone at no cost for a Cubacel customer. 

Alternatively you can contact our Customer Care Team who will contact them on your behalf. Although we cannot guarantee a speedy response from the operator, we will do all that we can to ensure that your query is resolved.

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