How can we help you?

Why can't I find the amount I'm looking for?

At Ding, we are committed to providing you with a seamless and convenient top-up experience. However, we understand that sometimes you may not find the exact amount you're looking for on our platform. The amounts that you currently see when sending a top-up or buying a gift card are the only ones we have on offer at the moment.

 

Why are certain amounts unavailable?

The amounts available for top-ups and gift cards are generally determined by the mobile operators and the gift card providers. These amounts are specific to their services and therefore, sometimes we are limited on the amounts or products we can offer. 

 

Share your feedback

We continuously work to expand the range of available amounts and products to provide you with more choices. Your feedback is essential to us, if you have any questions or need further assistance regarding top-up or gift card amounts, reach out to our customer care team

 

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