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What do I do if my promotional bonus has not been applied?

Promotions advertised by Ding are run and applied by the operator. If you haven’t received your promotional bonus we recommend you contact the operator for a quick update. 

Alternatively you can contact our Customer Care Team who will contact them on your behalf. Although we cannot guarantee a speedy response from the operator, we will do all that we can to ensure that your query is resolved.

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