How can we help you?

How can I send a Nauta top-up?

To top-up a permanent Nauta account:

1. Log in to your account

2. Go to Top-up in the menu and select Recharge Cuba.

3. Select Recharge Nauta.

2. Choose the amount you want to send.

3. Enter the receiver's permanent Nauta account:

4. You'll be redirected to the Summary where you can review the top-up details and pay. 

 

Please note:

  • Nauta is a public WiFi service available in Cuba. This service is designed for cell phones that support data transfer services where coverage is available.
  • Ding can only top-up permanent Nauta access accounts with an email address ending in @nauta.com.cu or @nauta.co.cu.
  • Nauta top-ups will expire 330 days after the top-up date (Cuban Time). Customers will then have an additional 30 days to make another top-up.
  • Customers in Cuba can check their balance in the User Portal NAUTA http://portal.nauta.cu

Can't find what you're looking for?
Our customer care team are here to help

Live chat