How can we help you?

Why have I been asked to verify my identity?

At Ding, we are committed to maintaining the security of all transactions and customer accounts. To confirm your identity, we may request that you submit a government-issued ID so we can verify your account. 

 

Who handles the verification?

The verification link is generated through Persona, a trusted and secure identity verification platform used by many companies to protect user accounts. All information you share is encrypted and handled with strict security standards.

 

If you have any questions, you can always contact us through our 24/7 live chat messaging service, and one of our agents will assist you with the process.

 

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