How can we help you?

Do you sell call plans or data packages?

In addition to mobile credit top-ups, at Ding we offer plans and data recharges for some operators.


How can I see if there are any plans available for my phone?

After adding the phone number you want to top-up and selecting the operator, the amounts we have available will appear. If we offer plans and data for that operator, you will see a new section with those products on the right side, called See plans

1. Click on See plans:


2. In this section you'll find the different plans and what they include:


What can I do if there are no plans available?

If the Plans section does not appear, it means that we can only send mobile credit to that operator. In this case, Ding sends the credit to the phone's balance and it's the operator who determines the price of services such as call minutes, messages or data access. If you have any questions about how to use the mobile credit added to your balance, we recommend you to contact the operator directly.

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