How can we help you?

Processing fees

Why am I charged a processing fee?

The fees are applied to cover the cost of ensuring a secure purchasing process.


How much is the fee?

The fee price will depend on the country and the operator of your top-up and the amount you want to send.

Before proceeding to payment, in the Order Summary, you can review the transaction details and the final price, which will include the fee. To view the fee, click the downward arrow icon next to Your Total amount.


Can't find what you're looking for?
Our customer care team are here to help

Live chat